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A little world worth joining

Stories of travel, art we love, recipes worth sharing, and the things that connect us. Plus, 10% off your first order (because good things are better shared).

Frequently asked questions

Everything you might want to know (and a few things you didn’t know you needed).

Shipping & Delivery

Where do you ship?

We currently ship within Canada only.

How long will my order take to ship?

Please allow up to 2 business days for processing. Once shipped, you’ll receive a tracking number via email.

Who do you ship with?

Orders are shipped via Canada Post.

Returns & Order Changes

Do you accept returns or exchanges?

No. Due to the nature of our products (socks and hats), all sales are final. If there’s an issue with your order, please get in touch and we’ll do our best to make it right.

Question

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Product Care & Materials

How do I care for my socks and beanies?

We recommend cold washing and laying flat to dry to keep everything looking and feeling its best. Avoid high heat or tumble drying.

What are your products made from?

Our beanies are made from RWS-certified merino wool — soft, breathable, and responsibly sourced. Our socks are crafted from premium combed cotton blends with comfort-focused details like arch support and breathable mesh.

Ethics & Brand Story

Are your products ethically made?

Yes. All of our accessories are made in responsible facilities with a focus on ethical production, fair working conditions, and traceable materials.

Are you a Canadian brand?

Yep. We’re an independent, female-founded business based in Canada, inspired by the joy of everyday exploration.

Wholesale & Partnerships

Do you offer wholesale?

Yes. We offer wholesale with low minimums and a no-nonsense approach. If you’re interested in stocking Bondoodle, get in touch.